Who should complete this program?

The content is appropriate for all healthcare workers (HCWs) who are responsible for safe patient care.

What are the minimum computer system requirements for users?

• Microsoft Internet Explorer 7.0 (or higher), Firefox 3.0 (or higher).
• JavaScript must be enabled.
• Cookies must be enabled.
• To view the video portion of the training, Adobe Flash Player 8 must be installed.
• Your computer must have speakers or headphones so that you can hear the audio portion of the video.
• An email address is required so that we can contact you with weekly reminders that are part of the program

If you currently do not have Adobe Flash Player 8.0 or higher installed, you will be asked to download and install the Adobe Flash browser plug-in.

What are the “more-technical” computer system requirements?

If you are unable to access any of the content on the website, please check whether your computer meets these minimum system requirements:

• CPU: Intel Pentium 4 2.33GHz, AMD Athlon™ 64 2800+ processor (or equivalent)
• Flash Player: Adobe Flash Player 8 or higher to view video presentation
• Minimum Screen Resolution: 1024 x 768
• Connection Speed: Broadband - DSL, Cable Modem or better

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Add our e-mail address below to your Address Book or Safe Sender list today!

admin@cleanhands.com

If you need instructions on how to add GOJO Clean Hands™ to your Safe Senders list or address book, click here.

What is a site Administrator(s)? What are the responsibilities of the site administrator(s)?

The Site Administrator is responsible for setting up the facility for the program, identifying participants, and receiving the Feedback Report (depending on how you choose to implement in your facility). Specifically, the Site Administrator will need to…

• Register the facility with GOJO and obtain a site identification number.
• Define facility specific units for data sorting or use preset unit descriptors.
• Compile individual email addresses and/or group email addresses targeted for participation.
• Clear www.cleanhands.com through hospital spam filters.
• Send an evite to participants with instructions for logging in to www.cleanhands.com and using the facility’s site specific identification number. NOTE: participants will be asked to accept reminders and tips through their email address. This is an essential component of this hand hygiene improvement program.
• Identify the data fields to be included on the Feedback Report.
• Receive the site specific Feedback Report.

Is product promotion part of this program?

This program is about hand hygiene promotion not product promotion. PROVON soap and PURELL hand sanitizer are shown in the videos but are not named in the narration. Emails sent to participants are specific to the program and include reminders and tips for improving hand hygiene compliance but no product promotion. No follow-up emails or solicitations will be sent to any participant.

What motivates a healthcare worker to complete all 3 sessions?

• E-learning is convenient and can be done through any computer with internet access.
• Sessions are short, lasting only about 30 minutes.
• The healthcare worker chooses his or her own hand hygiene improvement areas.
• As HCWs move through the program, they receive email reminders and hand hygiene tips, specific to the improvement areas they have chosen.
• One hundred and ninety-two of two hundred and twenty-two nurses (86%) who started the pilot program finished all 3 sessions.
• Ninety-seven percent (97%) of those who completed the program rated the self-assessment and self-improvement components as either “effective” or “very effective.”

Why should nurses be trusted to assess their own hand hygiene?

• One recent study showed that self-reported hand hygiene compliance rates by nurses were very close to the observed behavior.*
• The public also trusts nurses. Each year the USA TODAY/Gallop Poll asks Americans to rate honesty and ethics among different professions. Since being added to the list in 1999, nurses have held the top spot in all but one year – 2001 – when fire fighters received the highest ranking following the September 11th terrorist attacks.

*Moret L, Tequi B, Lombrail P. Should self-assessment methods be used measure compliance with hand hygiene recommendations? A study carried out in a French hospital. Am J Infect Control 2004;32:384-90.